Saajha
Our Work For Saajha.Org - Saajha Connect Mobile App-Think201
Saajha.org is an NGO that is working with Delhi, Karnataka & Jharkhand Governments & bringing an impact in more than 1200+ schools. Their primary focus is to develop Parental Partnerships & build an engagement platform via School Management Committees.
What did we build
A mobile app & ERP Dashboard called Saajha Connect helps to connect to parents via calls. The motto is to guide parents as per their core mission. The mobile app was built for Saajha agents to connect to parents through the app & fill out surveys based on the call.
The ERP dashboard provided detailed analytics, details about the surveys filled, call insights, form data insights & so on. All of these with data protection & privacy as a priority.
Tech stack
Technologies used
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JS
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React
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Next JS
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Express
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Mongo DB
End-to-end team management
A mobile app & ERP Dashboard called Saajha Connect helps to connect to parents via calls. The motto is to guide parents as per their core mission.
Salient features powering Saajha platform
Getting the “Why” & “What” right
We start by asking “Why”. This helps in understanding the intent & final goal of the project. We asked this question the team of Saajha who handles the on-ground operations. This led us to gain clarity on what’s needed. These interview answers helped us to articulate the feature requirement documentation well.
Data-centric Dashboards
The super admin dashboard was designed and developed to showcase the data graphically and statistically highlighting the important metrics for the product.
Cloud-telephony Integration
Integrating Exotel - a cloud telephony service that allowed agents to dial from a virtual number. The call recordings were automatically stored and made available for the super admin to review in the dashboard.
Task Module
Built a module that helped operations for the team. The task module was built custom for Saajha that helped them assign tasks to agents, view status, and assign them to different states. This overall task status visibility in the admin dashboard and agent dashboard gave absolute transparency on progress.
Mayank Mittal
Manager Director - Oprimes
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Dhirendra Pratap Singh
Founder, Milaan Foundation
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Timothy Vadde
Founder, CourseBook
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Nirat Bhatnagar
Founder, Belongg | Advisor, Dalberg Consulting Firm
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CEO at Arthan
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